Here is What you can do if Samsung Smart Switch not Working

In today’s time, we all enjoy being a part of the smart technology, Samsung smart switch being one of them.

The smart switch is a perfect solution for those who are looking for an easy and convenient wait to transfer the data, files, photos, and much more from an old device to Galaxy S and Note series.

Even if the old phone is not a Galaxy version transferring the data and file to the new phone is seamless and done quickly. 

 If you are using the wi-fi, then you will have to download the Smart Switch app, while ion the case of USB cable you need to have the USB connector that comes with the Galaxy device.

From mobile phone settings, photos, data, apps, music, and possibly everything you can transfer to your new phone within a flash.

Though it is a great device for all many people complain about experiencing Samsung smart switch, not working problems. If you are one of them then do not worry as we have discussed in detail the solutions that can help you resolve this issue quickly and easily.

Troubleshooting Samsung Smart Switch Not Working Issue

So, if you are having a problem while using the Samsung smart switch then do not worry. It is a common issue that can be resolved easily by following the basic troubleshooting solutions mentioned below.

Check the Compatibility

  • As much as you’d like to believe that the Samsung smart switch supports all the versions of Android and iOS phones but it is certainly not true. So, you can use the smart switch app only on the Samsung Galaxy series and the Android version should be 4.0 or above.
  • Also, other Android phones that are not under Samsung and have a lower Android version than 4 cannot use this app.
  • In the case of iOS users, you need to download the Samsung smart switch app on your computer and then connect it with your iPhone while also connect the device with the Galaxy device. In the case of iPhone users, you can transfer limited data from one device to another.

The device compatibility issue is one of the most common reasons for Samsung smart switch not working problem.

Connectivity issue with the Samsung Smart Switch

  • Sometimes the Samsung smart switch users may come across issues while transferring the data. It usually happens when there is a problem related to connectivity.
  • If the connection is weak then you won’t be able to transfer the data from one device to another using the Samsung smart switch. This problem usually occurs because of faulty USB cables, compatibility issues, and hardware related problem.
  • So, if you have connected the USB cable with the computer and have followed all the steps carefully while connecting the Samsung smart switch. But still, the Samsung smart switch is not working then the problem may be with the computer connection. 
  • To resolve this problem, you can download and install the smart switch app on another computer and then establish a connection to see if the problem is resolved.

Samsung Smart Switch Space Issue

  • Space is an important criterion while using smartphones. Most of the time if you are having trouble like Smart switch not working then not enough space can be a huge problem. There are so many reasons why you may have to experience insufficient storage problems. 
  • In the case of the Android device, the apps use three storages, first for the apps, seconds for the data, and the third for the cache. Over time the stored cache can increase and create an issue.
  • To resolve this problem, you need to go to the Settings menu and check the available storage space. Then choose the ‘cached data’. Once the message pops on the screen select the option to delete the cached data.


Samsung smart switch is a quick and convenient alternative for those who are looking for a seamless way to transfer data and files from one mobile device to another.

However, it is also important to note that there are a few criteria’s that you need to know while using the smart switch for the transfer of file, data, apps, and others. Because you may come across Samsung smart switch not working issue.

In this blog, we have covered in detail the problems with the Samsung smart switch and their solutions. But if the issue is unresolved and you need help. Then get in touch with the technical support team for help.